Frequently
Asked Questions

Our service provides you with a completely dedicated vehicle to collect your goods at the required time and deliver them directly to your required destination on the same day. For more information please contact your local branch.

You may need a courier service to transport your goods or valuable items from one location to another. By using our service you get peace of mind that your goods are in safe hands and fully trackable along the way.

Prices start from just £35 for local delivery and increase depending on distance and vehicle size. Each job is individually priced, contact your nearest branch for a free, no-obligation price or use our online quote form.

We collect and deliver throughout the whole of the UK and Europe.

We can supply vehicles ranging from small vans right up to 13.6m artics. A full breakdown of our fleet can be seen on our vehicles page.

We have the capacity to transport anything from a small parcel or envelope up to a full trailer of pallets.

We can provide vehicles from small vans up to 13.6m trailers. More information can be found on our vehicles page.

We can move loads up to 26,000kg in weight on a 13.6m trailer. We can move abnormal loads as well. More information about vehicles and their carrying capacity can be found on our vehicles page.

Yes, our service is ideal for fragile and high value goods as each vehicle you book is dedicated to you and you only.

Yes, all of our shipments are fully trackable via our customer portal. Each vehicle is GPS tracked and we provide key ‘milestone’ updates throughout the whole consignment process. For more information please contact your local branch.

Yes, once your goods have been collected you are provided with a 30-minute delivery ETA window. Your dedicated account manager will also be able to provide you with a to-the-minute ETA based on the drivers current location. For more information please contact your local branch.

Yes, all jobs are completed with a signed proof of delivery that is instantly available via our customer portal.

Yes, our service is 24/7/365 and we have a dedicated team who provide round-the-clock service where required.

We are able to collect your consignment at any time of the day, be it within 60 minutes of your booking or at a set time.

Once loaded our drivers head straight to your delivery address and complete the delivery.

In addition to our own branches, we work with a number of delivery partners throughout the UK to enable us to provide our services throughout all areas of the UK and Europe. For more information please contact your local branch.

We don’t have one! You can book with us any time of the day or night are we are able to despatch a vehicle to collect your goods within 60 minutes of booking if required.

The joy of using our service is that little packaging is required. As each job is allocated its own vehicle there is a reduced risk of damages meaning that you can save money on excess packaging.

You can place an order by logging into our customer portal or by contacting your local branch.

We accept payments via card or bank transfer. Invoices are provided for all payments.

Yes, we offer credit accounts to a number of clients who send shipments on a regular basis.

Yes, we ensure that both collection and delivery contacts are provided when booking which enables our drivers to make contact with either when they are nearby and if requested.

Your goods are insured up to the value of £250,000 per consignment. Additional insurance cover is available on request.

You can use our online quote facility to get a quick, no-obligation quotation. All you will need is a collection postcode, delivery postcode and email address and you will be presented with 4 prices based on different vehicle sizes.

You can contact our head office on 0151 268 0535 or find your local branch by visiting our contact page.

We offer a variety of services for transporting your goods. Find out more by visiting our services page or contacting your local branch.

Our service centres around the customer experience. Our dedicated teams work to take all of your logistics stress away from you and keep you thoroughly updated using our state-of-the-art software. For more information please contact your local branch.

For driving opportunities throughout the UK please visit our driver’s page. For office opportunities please contact your local branch.

POB – Package on board POD – Proof of Delivery ETA – Estimated time of arrival SV – Small Van SWB – Short Wheel Base LWB – Long Wheel Base XLWB – Extra Long Wheel Base FTL – Full Trailer Load

We are working closely with our European partners and agents to ensure a smooth transition to post-Brexit restrictions. For more information please contact your local branch.

Yes, we are still able to offer our pan-European services. More information can be found on our services page.

We do not anticipate that Brexit will affect collection and delivery times and as always will ensure consignment status is clear communicated throughout your booking.